|Q: Do you offer pickup and delivery?
A: Yes. We offer free pickup and delivery in NJ
and neighboring Counties. Please call to verify your
location qualifies for free pickup and delivery.
Q: What type of warranty does
Safe Zone offer.
A: Safe Zone offers a free three month
limited extended warranty. The limited warranty covering
your system will be noted on your invoice and included
in the documentation.
Q: Do you match your competitors prices?
A: Yes. PC Safe Zone will match our
competitors' prices. In order to provide this service,
we need the appropriate web address or company contact
information to verify the pricing. Each price match is
handled on an individual basis.
Q: Do you offer on-site service?
A: Yes. We offer onsite service. Most
upgrades, repairs, maintenance, and troubleshooting can
be performed on-site.
Q: Do you support products that weren't purchased
A: Yes. We support products that were
purchased from other manufactures or businesses. However
warranties are not transferable.
Q: What type of support do I receive?
A: Each system purchased from Safe Zone
Services comes with a 6-month phone support contract.
Third party software and hardware not installed by Safe
Zone Services is not covered under this contract.
Tutorial services will incur hourly charges.
Q: How do I contact you?
A: There are many ways to contact us:
Address: 159 Main Street
East Brunswick, NJ 08816
Phone - 732-387-3746
Fax - 732-719-0162
Q: Do you give free estimates and check ups?
Q: What areas do you provide on-site services to?
A: We provide onsite services in some parts of
Q: What types of data recovery services do you offer?
A: Some of the data recovery services we offer
are the following:
Unable to boot
Inaccessible drives or partitions
Unable to run or load data
Hard drive failure
Hard drive crashes
Q: What if you can not recover my data?
A: If we cannot recover your data there is no
charge to you.
Q: What are the chances that you will be able to
recover my data?
A: Depending on the severity of the problem,
chances of recovering the data vary.
Q: What types of media can you recover data from?
A: We can recover data from IDE, EIDE and SCSI
hard drive assemblies.
Q: Will I be able to transfer files from one computer
to another in my network?
A: Yes. By using
the built-in functions of Windows, you will be able to
share files between computers connected to your network.
Q: Can I share my incoming internet connection
with other computers on my network?
A: Yes. Connecting your incoming internet
connection up to a home router, you will be able to
access the internet from any computer that is on the
Q: Can I share my printer with more than one
A: Yes. This can be accomplished many
different ways. You can share the printer from within
windows, purchase a network compatible printer, or
purchase a router with a print server.
Q: Is a wireless network safe?
A: Yes, but the network and the computers that
are on the network have to be configured correctly for
it to be safe. On the wireless station, WEP (Wireless
Encryption Protocol) can be used to encrypt the signal
that is being sent and received. On the network
computers, passwords and permissions should be setup.
Q: Can you troubleshoot an existing small network?
A: Yes. We can troubleshoot most home and
small business networks even if we did not originally
Q: What equipment do I need?
A: To answer this questions correctly, we
first would need to know what you would like to do on
your network. After that, we can put together a list of
equipment you will need. Most small networks will just
need some sort of a switch or a router, some network
cable, and a couple of network cards.
Q: How do I know if I need an upgrade?
- Do you
find yourself fidgeting while your processor, or one of
your peripherals, goes on and on doing something?
- Is your computer too under-powered to run the
applications you want to run?
- Is your hard drive too small to store all your
- Do you need to send and receive faxes from your
computer and you canít?
- Do you want sound you donít have?
- Do you want something for your computer you donít
If you can answer "no" to ALL these questions then
maybe you donít need to Upgrade your computer.
Q: What types of hardware upgrades do you perform?
A: We offer all types of hardware upgrades
from simple video card installations to changing out the
motherboard and CPU.
Q: Is it cheaper to repair my computer or buy a new
A: This really depends on how old
your computer is and also what is wrong with your
computer. Sometimes it isn't worth spending the money to
fix your old computer or is actually cheaper to purchase
a new one.
Q: How much will it cost me to repair my computer?
A: This question depends on what is wrong with
the computer. Most repairs cost around $60 to $100 in
labor plus the cost of the replacement part.
Q: What is your warranty policy on your repairs
A: We have a 15 day hardware warranty policy
on all repairs. We will cover labor and previously
replaced parts but not any additional parts that may be
necessary to complete the job.
Q: Do you repair on-site?
A: Yes, assuming your location is in NJ, we
are able to service on-site. In some instances, we may
need to take your system back to our offices to complete
Q: What will maintenance do for my computer?
A: Maintenance will speed up booting and
loading times, increase the reliability of the computer,
and protect it from harmful static build up that is
caused by dust inside the computer.
Q: Will my website have its own domain name (www.yourname.com)?
A: Yes, you will have your own web address with
Q: Will you maintain my website for me once you
A: Yes, we offer affordable update packages
for our customers. We will not abandon you after your
website is complete!
Q: Can you promote my website for me?
A: Yes. Safe Zone can promote your website on
the 18 most popular search engines and directories such
as : Google, Lycos, Northern Light, Subjex, HotBot,
Scrub The Web, FAST Search, Alexa, REX, LookSeek,
ExactSeek, InfoSpace, Search It, Voila, NerdWorld,
Excite, Mall Park, and EntireWeb.
Q: What types of features are available for my
A: Your website will be personalized for you and
may include features such as : Calendars, Chat Rooms,
Feedback Forms, File Cabinets, Formatted Text Pages,
General Contact Information/Directions, Links, List of
Items, Membership Pages, Newsletters, Photo Galleries,